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Privacy Policy

PUER, owned, licensed, and marketed by Brand Nourish Pvt. Limited, respects your privacy and is committed to protecting any personal information we collect on our website - https://www.pueronline.in and other platforms we own and operate (collectively, the "Services").

This policy is effective as of 6 March 2021 and was last updated on 6 March 2021.

  • Information We Collect

Information You Provide: We collect personal information that you knowingly and actively provide when you use our Services, register for an account, participate in promotions, contact us, or interact with our customer support, and any information automatically sent by your devices in the course of accessing our products and services.

Information Automatically Collected: We receive information automatically sent by your devices when you access our Services. This may include:


  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited, time spent, and other usage details
  • Log Data

When you visit our website, our servers may automatically collect standard data from your web browser. This may include your device’s IP address, browser type and version, pages visited, date and time of access, time spent on each page, and any technical details related to errors you may encounter.

While this information alone may not personally identify you, it could be combined with other data to potentially do so. We handle this data in accordance with our Privacy Policy to ensure your information remains protected.

  • Personal Information

We may ask for personal information which may include one or more of the following:


  • Name
  • Email
  • Social media profiles
  • Date of birth
  • Phone/mobile number
  • Home/mailing address

Legitimate Reasons for Processing Your Personal Information: We only collect and use your personal information when we have a legitimate reason for doing so. In which instance, we only collect personal information that is reasonably necessary to provide our services to you.

  • Collection and Use of Information

We may collect personal information from you when you do any of the following on our website:


  • Sign up to receive updates via email or social media.
  • Access our content through a mobile device or web browser.
  • Contact us via email, social media, or similar platforms.
  • Mention or engage with us on social media.
  • Purpose of Data Collection

We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes:


  • Personalize your experience on our website.
  • Communicate with you regarding inquiries, updates, and support.
  • Conduct analytics, market research, and business development to operate and improve our website, associated applications, and associated social media platforms
  • Provide advertising and marketing updates, including promotions and relevant third-party services and information that we consider may be of interest to you.
  • Allow access to our website, associated apps, and social media channels.
  • Fulfil our legal obligations and resolve disputes.
  • Prevent fraud and enhance security to ensure our sites and apps are safe, secure, and used in line with our terms of use.
  • Combining Data Sources
  • Email Communications: You may receive emails from us, including newsletters, surveys, product updates, event information, tips, and promotions. If you no longer wish to receive these emails, you can opt out at any time by clicking the 'Unsubscribe' link in the email.
  • SMS & Text Message Alerts: You may receive SMS/text messages related to product updates, promotions, or events. We will never send unsolicited text messages. While PUER does not charge for receiving messages, your mobile service provider may apply standard SMS and data rates.
  • Security of Your Personal Information

We take commercially reasonable measures to protect your personal information from loss, theft, unauthorized access, disclosure, copying, misuse, or modification.

While we implement industry-standard security practices, please note that no method of electronic transmission or storage is 100% secure. Although we strive to protect your data, we cannot guarantee absolute security. In the event of a data breach, we will comply with all applicable laws and take necessary actions to mitigate risks.

Your security also depends on you. If you create an account or set a password, it is your responsibility to choose a strong password and keep it confidential to prevent unauthorized access to your information.

  • How Long We Keep Your Personal Information

 We keep your personal information only for as long as we need to. This time period may depend on what we are using your information for, in accordance with this privacy policy. If your personal information is no longer required, we will delete it or make it anonymous by removing all details that identify you.

 However, if necessary, we may retain your personal information for our compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes or statistical purposes.

  • Children's Privacy

 We do not aim any of our products or services directly at children under the age of 18, and we do not knowingly collect personal information about children under 18.

Disclosure of Personal Information to Third Parties

We may disclose personal information to:


  • A parent, subsidiary, or affiliate of our company
  • Third party service providers for the purpose of enabling them to provide their services, for example, IT service providers, data storage, hosting and server providers, advertisers, or analytics platforms
  • Our employees, contractors, and/or related entities
  • Our existing or potential agents or business partners
  • Sponsors or promoters of any competition, sweepstakes, or promotion we run
  • Courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise, or defend our legal rights
  • Third parties, including agents or sub-contractors, who assist us in providing information, products, services, or direct marketing to you
  • Third parties to collect and process data
  • Your Rights and Controlling Your Personal Information

You always retain the right to withhold personal information from us, with the understanding that your experience of our website may be affected. We will not discriminate against you for exercising any of your rights over your personal information. If you do provide us with personal information you understand that we will collect, hold, use and disclose it in accordance with this privacy policy. You retain the right to request details of any personal information we hold about you.


  • If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time. We will provide you with the ability to unsubscribe from our email-database or opt out of communications. Please be aware we may need to request specific information from you to help us confirm your identity.
  • If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us using the details provided in this privacy policy. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date.
  • If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.
  • Use of Cookies

Like any other website, Puer Online uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

 For more general information on cookies, please read "What Are Cookies" from Cookie Consent.

  • Our Advertising Partners

Some of advertisers on our site may use cookies and web beacons. Our advertising partners are listed below. Each of our advertising partners has their own Privacy Policy for their policies on user data. For easier access, we hyperlinked to their Privacy Policies below.

Google: https://policies.google.com/technologies/ads

Advertising Partners Privacy Policies: You may consult them to find the Privacy Policy for each of the advertising partners of Puer Online.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Puer Online, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Puer Online has no access to or control over these cookies that are used by third-party advertisers.

  • Google Double Click DART Cookie

Google is one of a third-party vendor on our site. It also uses cookies, known as DART cookies, to serve ads to our site visitors based upon their visit to www.website.com and other sites on the internet. However, visitors may choose to decline the use of DART cookies by visiting the Google ad and content network Privacy Policy at the following URL – https://policies.google.com/technologies/ads

  • Third Party Privacy Policies

Puer Online's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

 You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

  • GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:


  • The right to access - You have the right to request copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification - You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
  • The right to erasure - You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing - You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing - You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability - You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

  • Payment handling

We use standard and authorized payment services and our Credit Check and Fraud Prevention policies are aligned to these companies. All disputes would be handled by West Bengal courts.

  • Limits of Our Policy

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.

  • Changes to This Policy

At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here at the same link by which you are accessing this privacy policy.

 If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.

  • Microsoft Clarity

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

  • Contact Us

For any questions or concerns regarding your privacy, you may contact us using the following details:

Email ID: connect@brandnourish.in

Ph Number: +91 98361 19111

Team PUER